We only collect information that will help us make the site work better for you, let us contact you if you’ve asked us to, to let us provide you with information about our work and funding and to understand how people use the site so we can keep improving it. We collect:

- Visitors’ IP addresses, and details of which browser they use.

- Information on how people use the site, using Google Analytics.

- We use small data files stored on your computer called cookies. Most large websites do this. They help us improve the website experience for you. Find out what we use them for, and how to control their use in the Cookies tab below.

We’ll never share or sell your information with other organisations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other website. We do however use our cookies to gather information about how people use our website using analytics. Our website contains links to and from websites of other organisations. This privacy notice only applies to the Carnegie Hero Fund Trust website, not to any others we link to.

Client-side cookies are used for Google analytics and tracking analysis. Usage of a cookie is in no way linked to any personally identifiable information while on Carnegie Hero Fund Trust’s website. If a user rejects the cookie, they may still use Carnegie Hero Fund Trust’s website. Cookies can be erased from your computer hard drive or can be blocked by configuring your internet browser software. Please refer to your internet browser instructions or the help screen for further information regarding these functions.

Your rights concerning your personal data are set out in the General Data Protection Regulation. Should you want to see the data we hold on you, or wish to withdraw consent for the use of your personal data, please contact us. You can find further information about your individual rights on the Information Commissioner’s website at [https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/][1]

[1]: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

We use reasonable physical, technical and administrative measures to safeguard information in our possession. Please note however that no data transmission or storage can be guaranteed to be 100% secure. We use electronic data storage systems (cloud, disk) that are managed by third parties.

Those UK/EU third parties are confirmed to be GDPR compliant. On occasion we may use third parties who store electronic data who are based in the United States. These third parties are certified by the EU-US Privacy Shield Framework and aim to be GDPR compliant for UK/EU customers.,

Our personal devices (laptops, memory devices) are encrypted and password protected and our paper storage is filed in a secure office, with archived material kept in a secure third-party site.

Examples of third parties we work with are:

-Marketing companies who assist us in making electronic communications.

-Online survey forms for feedback on services we provide.

Our principal services are for an adult audience over the age of 16 years.

However, grants are provided to schools and other organisations who work with children, young people and vulnerable adults.

We will not use or disclose personal information regarding children, young people or vulnerable adults without the agreement of the child, young person or vulnerable adult and prior consent of the parent or guardian.

If you wish to complain, in the first instance, please contact us and we will endeavour to resolve the issue with you. You also have the right to lodge a complaint with the Information Commissioner’s Office.

If you withdraw your consent

If you do not wish us to retain your personal data, please let us know as soon as possible. However, you should note that it could become difficult or impossible to complete any contractual agreements with you or keep you informed of our activities.